Executive Director of Strategy and Transformation, Citizens' Advice

Policy Leaders Fellow Alumna, Centre for Science and Policy

Tracey Waltho is Executive Director of Strategy and Transformation at Citizens' Advice. Previously, she was Director General, Housing and Planning at the Department for Levelling Up, Housing and Communities. From April 2020 to September 2021, she was Director General, Housing and Planning at the Ministry of Housing, Communities and Local Government.

Prior to joining MHCLG, Tracey was Director General of Civil Service Group (Cabinet Office). In this role, she oversaw and implemented an agenda focused on transforming and strengthening the Civil Service, and wider Public Service, to deliver more effectively across systems for citizens.

Previously, Tracey was Director of the Work and Health Unit (2014-17), a joint Department for Health and Department for Work and Pensions unit to transform the employment prospects of disabled people and those with long term health conditions.

Tracey’s early career was spent as an economist at Department of Social Security and then a wide range of roles at Department for Transport. Latterly, she has performed senior roles including Director of Economic Policy coordination in the Prime Minister’s Economic Council (2008-09) and Director of Finance Strategy (2010-11), Director of Strategy and Analysis, and Chief Economist at Department for Transport (2011-2014). She also enjoyed a secondment to West Sussex County Council (2007-08).